Balch & Bingham Success Story

OpenText Document Management eDOCS Edition

OpenText Document Management, eDOCS Edition, sets the record straight - into a centralized, secure, accessible location.

Challenge

Balch & Bingham wanted to improve the importing and integrating of client matter into a central, electronic location. They also wanted better retention of client matter, an improvement in document turnaround time, information security and traceability, and risk management.

Solution

OpenText Document Management, eDOCS Edition

Value

Balch & Bingham has seen a significant reduction in search and turnaround time for documents, an enhanced risk management with instant access to the most recent information and security controls, improved information sharing and consistency as well as user-secure and user-traceable information.

About the Organization

Founded in 1922, Balch & Bingham LLP has over 250 attorneys and counselors in its six offices. It is a corporate law firm that provides a business-first perspective to clients—from individuals, to blue-chip corporations, to government organizations.


Brinks Hofer Gilson & Lione Success Story

OpenText Document Management eDOCS Edition

OpenText solutions Offer Improved Information Access and Web-Based Collaborative Workspaces to Help Streamline Firm-Wide Processes

Challenge

Brinks wanted to replace their existing folder structure with a document management system and also wanted to improve their ability to access and share information and replace their home grown Extranet site with a secure Web-based workspace for true collaboration.

Solution

OpenText Document Management, eDOCS Edition

Value

The OpenText DM solution has eased user acceptance and administrative operations with an intuitive and user-friendly interface. Brinks employees can easily save e-mail messages and attachments into a document management system as fully text-searchable documents. OpenText Collaboration, eDOCS Edition, provides geographically dispersed teams and clients with access to information via personalized Extranet sites, improving client service levels.

About the Organization

Founded in 1917, Brinks Hofer Gilson & Lione is at the cutting edge of intellectual property law. It is one of the largest U.S. firms in its specialty with approximately 150 attorneys, supported by a full complement of scientific advisors, patent agents and paralegals.


California Public Utilities Commission

OpenText Document Management eDOCS Edition

OpenText Document Management, eDOCS Edition Helps Provide Better Access to Public Files and Saves Time

Challenge

CPUC had a very paper-intensive system and needed a solution that enabled quick and easy filing, more efficient management of documents, and better access for the general public. In addition, the Commission is required by law to retain and archive the files, so it needed to make sure that the official records of the commission are intact and easy to find.

Solution

OpenText Document Management, eDOCS Edition

Value

Electronic filing with eDOCS Document Management provides CPUC with not only better access to public information, more efficient management of documents, and a major savings in paper, they also have the added benefits of reduced processing time, greater opportunities for staff, and very satisfied clients.

About the Organization

The California Public Utilities Commission (CPUC) regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies in addition to authorizing video franchises. The five Governor-appointed Commissioners, as well as their staff, are dedicated to ensuring that consumers have safe, reliable utility service at reasonable rates, protecting against fraud, and promoting the health of California's economy.


European Court of Human Rights Success Story

OpenText Document Management eDOCS Edition

Integrated workflow solution from Microsoft and OpenText radically enhances overall case management function of the Court

Challenge

The Court's caseload was exploding with the number of applications to the Court growing from 14,000 in 1997 to over 54,000 in 2008. ECHR wanted to improve manual approval processes, speed up the processing of cases, and improve efficiencies and productivity.

Solution

OpenText Document Management, eDOCS Edition

Value

ECHR streamlined case management processes, improved overall productivity and quality control, and increased storage space.

About the Organization

The ECHR is part of the Council of Europe, an international intergovernmental organization that was established in 1949 to promote political democracy and human rights, social progress and European cultural identity continent wide. Currently, the Council is made up of 47 member states that have all signed up to the system of human rights protection under the European Convention on Human Rights. The Court has a jurisdiction over a European population of some 800 million people.


Europol Success Story

OpenText Document Management eDOCS Edition

OpenText technology allows Europol to communicate and collaborate across a number of different countries through the secure access and sharing of electronic information

Challenge

Europol needed to extract knowledge from large amounts of structured and unstructured data to get actionable information. A system was needed to manage the significant increase in the intelligence exchange between member states and Europol.

Solution

OpenText Document Management, eDOCS Edition

Value

Improved secure, shared access to information and enhanced document and records tracking with an audit trail; improved efficiency gains in terms of analytical capacity, improving the quality, quantity and timeliness of actionable information provided to member states.

About the Organization

Europol is the European Law Enforcement Organisation which aims at improving the effectiveness and co-operation of the competent authorities in the Member States in preventing and combating terrorism, unlawful drug trafficking and other serious forms of international organised crime.


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