OpenText Document Management eDOCS Edition

OpenText Document Management, eDOCS Edition Helps Provide Better Access to Public Files and Saves Time

Challenge

CPUC had a very paper-intensive system and needed a solution that enabled quick and easy filing, more efficient management of documents, and better access for the general public. In addition, the Commission is required by law to retain and archive the files, so it needed to make sure that the official records of the commission are intact and easy to find.

Solution

OpenText Document Management, eDOCS Edition

Value

Electronic filing with eDOCS Document Management provides CPUC with not only better access to public information, more efficient management of documents, and a major savings in paper, they also have the added benefits of reduced processing time, greater opportunities for staff, and very satisfied clients.

About the Organization

The California Public Utilities Commission (CPUC) regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies in addition to authorizing video franchises. The five Governor-appointed Commissioners, as well as their staff, are dedicated to ensuring that consumers have safe, reliable utility service at reasonable rates, protecting against fraud, and promoting the health of California’s economy.

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